There are no negative reviews of this platform’s live chat online. According to the website, their Customer Support team “prides itself on addressing the concerns of our punters in as prompt a fashion as possible and that task has been made even easier by our brand new live chat.” You can contact a support staff member at all times, 24/7, and they will endeavor to reply to your question as quickly as possible.
The platform has step by step instructions on how to use their Live Chat module with screenshots to guide users. First, you must go to the Contact Us section of the website. This is located at the top right hand corner of the homepage. Alternatively, you can click on the Contact Us link at the bottom of the homepage.
Then, choose the option “Live Chat”. You can find it in the middle of the Contact Us page. Now, just type in your question and wait for a quick reply from a support staff member. You can keep chatting until everything has become clear to you. If you have another question, you can come back to the same chat page.
The Customer Support numbers are 1300 523 276 and +61 7 3184 9343. To contact the 24/7 betting line, call 1800 523 276 or +61 7 3350 0781.
There is a UK company called Resolver, which assists people in sending complaints to Ladbrokes. This option is available if you can’t get in touch with anyone at Ladbrokes. The company claims their services are free. Resolver is neither endorsed nor connected to the casino. They present themselves as an independent tool to resolve issues.
The most common inquiry to Ladbrokes is how to place a bet. According to the support team, this is easy and simple. Again, they explain how to do it in steps. Go to the market you want to bet on and choose the odds. They will add your selection to your bet slip. Now, enter your stake and click on Place bet. Before confirming your wager, review the odds, stake, and selection to make sure they are accurate. If they aren’t, go to the X at the top to make edits. Finally, go to ‘Confirm bet’.