Sportingbet is a British online gambling operator, owned by Entain, formerly GVC Holdings PLC. On average, review sites give its customer service 4/5 stars. Users give it a rating of 4.2/5 on average. The phone number to chat with Sportingbat’s team is +49 8921093390. You can also email them at email@example.com.
A sportsbook’s customer service is of paramount importance when betting online. Account holders must be reassured that help is at hand when they have a technical problem, have a question or wish to dispute a bet. According to review sites, they have an unparalleled FAQ page. On the site’s homepage, there is a ‘Contact Us’ box. This will direct you to their Live Chat.
The sportsbook warns people to be logged in and have their ID number ready to confirm their identity before going to ‘Contact Us’. We were pleased to find out the Call Centre was staffed by multilingual people. When you click on the Contact Us box, you will be asked for your native language. Have your username ready before calling as well. Callers from the UK, Canada, and some other countries won’t pay anything.
Phone lines are open from 10 am to 8.30 pm GMT. If you’re calling outside these hours, you must fill in the online contact form. You’ll be asked why you seek communication. Send the form and wait for a customer service team member to reply.
Before you get access to Sportingbet customer support, you’ll be redirected to the list of Frequently Asked Questions. Not only is there a huge number of questions, but the responses are highly detailed, and the page is extremely easy to navigate. Popular categories include Account, Registration, Payment Methods, Payments and Sports. Each category has subcategories. For instance, the Sports category features sports betting, mobile sports betting, live betting and betting rules.
Choose your category and you’ll see some FAQs for it in the middle of the screen. To see the answer to your question, you must click on the questions and the answer will appear on the right. “How do I withdraw money from Sportingbet” is one of the most commonly asked questions.