Launched in September 2021, Merkur Slots is an online casino licensed by the UK Gambling Commission and operated by Malta-based Eyas Gaming Limited. Its parent company is Gauselmann Group. Only UK players are accepted at the moment.
General info
The color scheme of Merkur Slots is grey, navy blue, and white. The expanding side menu has links and game headings. Links are to the user’s inbox, account, promotions and help centre. The rest of the information is about current adverts for bonus offers, games, and advertising. The search function can help you find your game of choice, but there’s no studio filter. The site is intuitive, clear, and free of clutter.
Welcome bonus
A user’s first deposit is rewarded with a deposit match welcome offer. You can choose from a selection of classic and new slots, jackpot games, table games, and live casino titles from some of the biggest stars in the gaming industry.
Payment methods
Among the payment methods available to players are Mastercard, Visa, and Trustly. Customer service is friendly and professional.
The casino has around 300 slots, including the best and latest, including classic nine-liners. The list of brands represented grows daily.
At the time of writing, all games were available in the maximum RTP version, although that’s liable to change. This is a rare and highly desirable feature.
Live Casino
The Live Casino section features baccarat, roulette, and blackjack with real dealers. There is also Golden Wealth Baccarat, Lightning Roulette, Infinite Blackjack and Power Blackjack.
Registration
There are four steps in the registration process if you want to open an account with Merkur Slots. If you wish, you can make your first deposit and claim a deposit match welcome bonus at this point. You can use the bonus funds from the welcome offer on a select number of games, not very many. Players wager by playing the selected games with cash or bonus funds.
Promotions
Merkur Slots offers promotions and casinos on a regular basis and in various formats across live casino games and slots. The promotions section features a selection of current bonus offers. If you choose to opt in to marketing communications, you’ll receive a list of the current bonuses regularly. Before selecting any online casino bonus, however, check the terms and conditions. The casino has different terms across the range of bonus offers without anything hidden.
Customer service
You can contact support by Live Chat every day between 09:00 – 00:00 (UTC). They can be contacted by email as well. The Help Centre is reliable and works to answer most queries in detail.
Responsible gambling
The casino offers a range of tools for safer gambling to control your bankroll and the time spent playing at the casino. You can personalize daily, weekly and monthly limits for deposits and losses. You can set game time reminders as needed. If you want to take a break, the Account Pause feature will lock your account for a certain period of time: one and a half months, three weeks, a week, or 24 hours.
It’s also possible to lock your account for a longer period of time: from 6 months to 5 years. User profiles feature all the readily available tools to this end in the safer gambling section. This casino is a member of the Gamstop program for UK players.
Frequently Asked Questions (FAQ)
Our final section is dedicated to the two most common questions people ask about Merkur.
Does Merkur have the best RTP versions of online slots?
Toward December 2021, all of the casino’s online slots featured the default RTP versions in the 96% bracket.
Is there an upper limit to the welcome bonus win?
No upper limit is listed in the terms and conditions. To be sure, always check the bonus terms before participation.
Final thoughts
Merkur Slots is an attractive option for UK players who know online gaming. The menu may be limited for some, but the operator is always adding new games, and numbers are expected to grow exponentially next year. Merkur is recommended for players who like playing premium RTP slot versions or live games with real dealers.
