You can access 22Bet’s live chat through this link https://22bet.com.sn/en/help/contacts among others ways. When you open it, you’ll see an email address for customer support, which is email@example.com. The phone number is +221 338200879. You’ll also see a text box in the lower right hand corner. When you click on that, the box opens. This is the live chat. The language seems a bit arbitrary as far as the selection is concerned. We got live chat in French.
You’re asked to enter your name and email. They don’t have to be your real ones or even an existing email. Then, you’ll be connected to a customer service representative. You won’t need to wait more than a second for this to happen.
This leads us to conclude that the live chat is fast and helpful. If your issue is urgent, this is the way to go. If not, there’s also a form you can fill in. If you choose this option, you’ll receive a reply from the customer support team within 24 hours.
The form is pretty standard. You choose the category of your inquiry or issue. The options are deposits and withdrawals, feedback, bonuses, bets, in play, live games, errors, and a few others. Then, you enter an email, your name, and your message and consent to the processing of your personal data.
22Bet also has a rather detailed FAQ section, which you’re advised to take a look at before calling or emailing them.